Privacy Policy

Welcome to AB IELTS. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.

By using our platform, you agree to the collection and use of your information in accordance with this Privacy Policy.

We collect information you provide directly, information collected automatically, and information generated through your use of the platform.

• Full name
• Email address
• Username
• Profile information you choose to provide
• Writing responses and other submitted answers
• Speaking recordings or other audio content you submit
• Practice test results, scores, and progress information
• Learning activity and statistics
• Information relating to your subscription and purchases

When you use our platform, we may automatically collect:

• Browser type and version
• Device type
• Operating system
• Pages visited
• And more...

We use your information to:

• Create and manage your account
• Provide mock tests and learning tools
• Save your progress
• Display your results and statistics
• Personalize your experience

AB IELTS may offer AI-powered features that analyze content you submit, including writing responses, speaking responses, answers, and other educational content.

Where you use these features, your submitted content and relevant information may be processed by third-party AI service providers to generate feedback, estimated scores, explanations, recommendations, or other educational assistance.

AI-generated feedback and scores are provided for educational purposes and may not always be accurate, complete, or appropriate for your individual circumstances.

We may retain AI-generated results and related information as necessary to provide the service, maintain your learning history, improve our services, comply with legal obligations, and protect our legitimate interests, subject to applicable law.

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or another jurisdiction with similar data protection laws, we process your personal information only when we have a valid legal basis to do so. These legal bases may include:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests, provided those interests are not overridden by your rights and freedoms
• Protection of vital interests where applicable

We do not sell your personal information.

We may share information with:

• Cloud hosting providers
• Authentication providers
• Analytics providers
• Payment processors
• Legal authorities when required by law

If you purchase a subscription or other paid service, payment transactions are processed through third-party payment providers.

We may receive information related to your purchase, such as your subscription plan, transaction status, billing period, and limited payment-related information. We do not store your complete payment card number.

Payment providers may process your payment information in accordance with their own privacy policies and applicable laws.

Our platform may use third-party services to provide functionality, including:

• Authentication services
• Payment processing
• Cloud hosting
• Databases
• AI and machine learning services
• Analytics and performance monitoring services

We retain your personal information only for as long as necessary to:

• Maintain your account
• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your information may be stored or processed in countries other than your own.

Where required by applicable law, we implement appropriate safeguards to protect your personal information during international transfers.

Depending on your country or region, you may have certain privacy rights under applicable laws, including the General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA/CPRA), and other similar privacy laws.

These rights may include the ability to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Restrict or object to certain types of processing.
• Withdraw consent where processing is based on consent.
• Request a copy of your personal information in a portable format, where applicable.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

We will respond to your request in accordance with applicable law.

Our platform is designed for learners of all ages and may be used by children where permitted by applicable law.

If a child has not reached the minimum age required to provide valid consent under the laws of their country or region, the use of our services may require the consent or supervision of a parent or legal guardian.

We do not knowingly collect more personal information from children than is reasonably necessary to provide our educational services. If we become aware that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete that information.

Parents or legal guardians who believe their child has provided personal information without the required consent may contact us, and we will review and address the request in accordance with applicable law.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party services you visit.

We may update this Privacy Policy from time to time.

When we make significant changes, we will revise the "Effective Date" at the top of this page and, where appropriate, notify users through the platform or by email.

Your continued use of the platform after changes become effective constitutes acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email:support@ab-ielts.com

We will respond to your request within a reasonable period in accordance with applicable law.